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FAQ
frequently asked questions
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Does Poppermint take a cut of my earnings?Nope! We add a 15% platform fee on top of your price, but you keep 100% of what you ask for.
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What if something goes wrong with a gig?We’ve got your back. If there’s ever an issue, reach out to our support team and we’ll help mediate the situation.
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Do I have to pay to join?Never. It’s completely free to create an account and post a gig.
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What kinds of services can I offer?Almost anything! From photography, baking, and tutoring to tech setup, cleaning, and digital design — if it’s a talent you’re proud of (and legal, of course), you can turn it into a gig.
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Who can become a student seller on Poppermint?Any post-secondary student aged 18 or older can sign up to offer services or products.
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Can I choose when I work?Absolutely — you're in control. You work around your own availability and choose which gigs to accept.
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How do I get paid?When a customer books your service, Poppermint holds the customer's payment until the gig is complete. We then send your earnings (your full asking price) directly to you via e-transfer.
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Can I leave a tip?Tips are never required, but always appreciated! Students keep 100% of any tips they receive.
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Can I communicate with the student before booking?Absolutely! You can message students to ask questions before or after booking. A "contact me" button can be found on each gig page, which allows you to contact the student directly. We encourage clear communication so everyone’s on the same page!
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What is Poppermint?Poppermint is a student-powered marketplace where you can hire local students for affordable, flexible services — everything from photography to tutoring and baking.
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How are prices set?Students set their own price, and Poppermint adds a 15% platform fee on top (already included in the listed price you see on each listing). At checkout, a small $2.99 service fee is added to the total.
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What if a student doesn’t show up or something goes wrong?We’re here to help. You can report the issue by contacting us and we’ll do our best to resolve it fairly.
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Are students qualified to offer these services?Yes — students set up their own gigs based on what they’re good at, and over time build up reviews and a reputation on the platform.
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Is Poppermint affiliated with colleges or universities?Not officially — we operate independently but are open to collaborating with post-secondary institutions that want to support student entrepreneurship.
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What kinds of skills are students developing through Poppermint?Time management, communication, responsibility, financial literacy, and entrepreneurial thinking — all in a real-world, low-barrier environment.
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Can we speak to someone at Poppermint directly?Of course. We’re happy to meet with career offices, student success teams, or administrators. Just send us a note and we’ll set something up.
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How do you ensure student safety?Students must be 18+ to join, all transactions stay on-platform, and we encourage safe, responsible interactions. We also monitor listings and have clear community guidelines.
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Can our school promote Poppermint to students?Absolutely! We’d be thrilled. Reach out to schools@poppermint.com if you'd like more info, materials or to discuss a partnership.
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